LSEG + Refinitiv = ?

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What has happened since the London Stock Exchange acquired Refinitiv? Not much it seems…

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I wrote about $LSEG on Linkedin and the comments are interesting, to say the least. My question is what is going on over at LSEG? Why is the stock not taking off after buying the Refinitiv assets? What assets did they buy that are valuable? Does anyone use Eikon? Is it an integration issue? Should they divest some things? Are they struggling to innovate? Do they have an employee and talent retention issue?

I think the answer to most of my questions is yes yes yes. They have trouble integrating. Nobody is really clear on everything they sell. It’s a revolving door of talent. The customers don’t love the products or the company in general. People love Bloomberg. Or hate it. But mainly just hate that its hard to negotiate with them and they are strict on data usage. People love Factset. But nobody jumps out and says “I LOVE Refinitiv. I LOVE LSEG.” As someone who worked at Bloomberg answering the phones and chats in the post-college days on the Global Customer Support team, I can say, that people love Bloomberg. Some are obsessed. And at the end of the day, it has a damn good product offering.

LSEG needs someone to come into the Refinitiv garbage bag of products and data and give it some fresh eyes. Reintroduce the products and offerings to the broader buyer world. Maybe even use InitialDataOffering.com to do this. Likely there is a need to divest some products. I’m sure there are tons of interested buyers. And there seems to be a need for some fresh marketing. Some content that resonates, some outreach via the right channels or data influencers.

Whatever is being done now isn’t working so it’s time to tear up the playbook and start over.

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