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The market is growing again. 12% growth annually
InexOne, which is an aggregator of expert networks allowing you to route your need for expert calls across expert networks, put out their market sizing and overview report.
TLDR:
The market is growing again after being stagnant from the COVID slump.
New Expert Networks are popping up, many created by people who spent time working at the incumbents. The new focus is on technology efficiency, vertical focus and region focus.
AI is coming and has arrived. From Ribbon.ai for Voice AI and better sourcing tools, to notetakers, better surveys, and transcripts.
Consolidation is happening, Tegus joined Alphasense, and likely many more mergers likely to happen.
The big move I think is if we see an AI company acquire one of these larger firms so they can access the data and expert insights on transcripts.
